Frequently Asked Questions

1. Where is your equipment shipped from?                                                                                      All orders are shipped from warehouses in the United States for fast delivery (usually 3–9 business days).

2. Do you offer free shipping?                                                                                                                      Yes! We offer free shipping for everyone.

3. What is your return policy? We offer a 30-day return policy. If you’re not 100% satisfied, return the unused item for a full refund.

4. Are the products durable?                                                                                                Yes. All Iron Flow equipment is made with high-quality materials and thoroughly tested for long-term use.

5. Is this equipment suitable for beginners?                                                           Absolutely. We have products for all levels — from beginners to advanced athletes.

6. Do you provide warranty?
Most products come with a 30-day guarantee. If the item arrives damaged, defective, or not as described, we will gladly arrange a replacement or refund .

7. How can I track my order?
As soon as your order ships from our US warehouse, you will receive an email with a tracking number.
You can track your package using: USPS Tracking,UPS Tracking,FedEx Tracking              Most orders are delivered within 3–9 business days after shipping.

8. Do you ship internationally?                                                                                           At the moment we ship only within the United States.

9. Still have questions?                                                                                                        Write to us anytime. We usually reply within 24 hours.

Built to Flow. Built to Last. — Illia, Founder of Iron Flow